Returns & Exchanges
At BRUISED, we stand by the quality of our garments, but we understand that sometimes the fit isn't perfect. We offer a 30-day window for returns and exchanges on all items in their original, unworn condition with tags attached.
Initiate Your Request
Visit our online returns portal and enter your order number and email address to select the items you wish to send back.
Prepare the Package
Securely pack your items in the original shipping box or a similar durable mailer, ensuring all original tags and labels are intact.
Attach the Label
Download and print the prepaid shipping label provided via email and affix it clearly to the outside of your return package.
Drop Off & Track
Hand your package to the designated courier and keep your tracking receipt; your refund or exchange will be processed within 5-7 business days of arrival.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing